Stands by their products
I bought a new glove there saturday and while I was playing catch that day, a lace broke. I called in on sunday and Jason told me to bring it in to see if it could be repaired or they would just give me a new glove in exchange. When I got there they said they didn't have black laces and it was a complicated fix and to just get a new glove. Unfortunately they were out of the model I had just purchased. I offered up a upgraded model that was $10 more than the one I paid and Jason exchanged it out for me at no charge! Great selection and an honest staff.
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