DO NOT BUY A CAR HERE!!!!! by alice t. at InsiderPages
DO NOT BUY A CAR HERE!!!!
Read more at stlouis.citysearch.com
I purchased a 1996 Toyota Rav 4 with a 200 mile warranty for engine/transmission parts. Prior to driving 200 miles, the car overheated,the water pump broke,the check engine light came on, + I wound up having to replace an 02 sensor, 3 engine + oil seals, 1 ring, 1 water pump, 1 timing belt, 2 V- belts (1 power steering), +1 pulley/crankshaft. The transmission fluid was black + it needed an oil change. When I returned to the dealer, receipts + warranty in hand, to request reimbursement at least for the engine seals, ring, + 02 sensor, I was told????????????the warranty is only good if the engine blows up??????you should have come to me + I could??????ve gotten the parts cheaper for you??????. Mind you, it did not state on the warranty, ????????????only valid if engine blows up??????. In addition, I was told that none of the above items were ??????engine parts??????, A mechanic would beg to differ. I got no reimbursement, but was assured that if I bought another car, he'd give me $100. (The dealer is the only employee of this establishment.)
Thus I wound up paying almost an additional $1600 for parts + labor on a 12-year old car that cost me $4650 to begin with. As painful as that is, what scared me more was when the owner freely pulled out paperwork on other customers + showed it to me, a direct violation of privacy. An unscrupulous person could make note of confidential client information + use it for nefarious purposes, such as identity theft.
Since taking the owner to civil court would not be worth the time, aggravation or cost, the best I can do is write a blistering review online + contact the Better Business Bureau.
The only good thing I have to say about this dealer was that he did pick me up at my residence + take me to the dealership to pick up the car after I purchased it.