We contracted Cocos Wm G Plumbing to perform some basic plumbing for us. We were experiencing sewage back-ups in our basement and we had them come to snake and camera the sewage line to let us know what was wrong and what needed to be fixed. They came out and snaked/cameraed our line and discovered that a portion of our sewage line in our backyard needed to be replaced. They determined where the line was, marked our lawn with spray paint and stakes indicating where the stretch of pipe was that needed to be replaced. My husband and I are on a very tight budget so we went out for bids on contractors to fix the line. Cocos Wm G Plumbing came in sufficiently higher than some of the other contractors, so we selected another company to do the line replacement. The company we hired started working and they dug right where Cocos had indicated the line was with the stakes and paint. They dug 9 feet deep into our yard and informed us that there is no pipe there to be found. We called Cocos back and were informed that they do not guarantee their work and that since we did not hire them to replace the line they were not interested in helping us relocate the line. They then informed us that they would have had no problem finding the line and we had made a mistake by going with another company (even though Cocos would have dug directly where they indicated the line was also) In other words they did not guarantee the quality of their work that we had contracted them to do and did not have the ethics to help us out when we came back to them. They also indicated that we had been wrong by going to a less expensive (and yet highly recommended) company. I would NOT recommend using this company to do your work.

Our home was built 9 years ago and Cocos did all the plumbing. We have 5 bathrooms and everyone had to have repair within 5 years. The one in the lower level (basement) is not fixable. The toilet rocks. We had another plumber look at it and he couldn't believe how it was set and said the only way to fix it would be to tear up our floor and start over. From day one Cocos did not return a single call. When I was able to talk to someone they said that it wasn't possible, they checked everything they did and the woman was very rude. They wouldn't even consider coming out to look at the problem.

PROS: NONE
CONS: poor quality work, poor materials, impossible to communicate with