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Arnold Yellow Pages > Cleaning Services > Arnold Stove & Fireplace Center - Fireside

Arnold Stove & Fireplace Center - Fireside

917 Arnold Commons Drive, Arnold, MO 63010 map
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Arnold Stove & Fireplace Center - Fireside Mojo 3/ 5 Get Fire Instantly. Place an Order Today For an Electric Fireplace.
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Reviews (7)
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Friday, January 30, 2009
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All is well that ends well... by randy s. at InsiderPages
My wife and I initially had a very good experience in selecting the fireplace we wanted installed in our home.

As the we moved into the installation process, we experienced some aggrevation. Due to miscommunication between ourselves and an employee of the store, there were multiple costs in the process that we had been caught offguard by. We were novices in purchasing a fireplace, and neeeded every aspect of the process explained to us in great detail.

When the owner of the store learned of our frustration, he took the time to visit me in person at my office. We discussed the concerns I had, and he addressed them one-by-one.

As a business owner myself, I appreciated the fact that the owner took the time to seek me out. It is obvious to me that he takes great pride in the reputation of his store, and wants to make every effort to ensure customer satisfaction.

After all is said and done, I would recommend Arnold Stove and Fireplace Center. Make sure you understand the full scope of the work to be completed, and the costs associated with that work; and you'll be very satisfied with the end results.

Read more at stlouis.citysearch.com
Recommended: Yes
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Citysearch User

Thursday, January 15, 2009
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Wood Stove by Marlene M. at InsiderPages
I have had my wood stove for 2 yrs from Arnold Stove and I use it all the time. It is great. Great service and the people that installed it were great also. They do not push items on you and they will help you anyway they can. You can call and ask questions on ones that are not theirs and they will answer them. I will go there for all my fireplace needs.

Read more at stlouis.citysearch.com
Recommended: Yes
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Citysearch User

Wednesday, October 22, 2008
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My Arnold Stove & FP experience by Derek D. at InsiderPages
The only good thing I can say about this establishment is that the store and it's dispalys are nice. I recently had a fairly large job done by them costing roughly $10K. They removed and replaced FP, did stone work, mantles, marble, etc. When I hired them I was told that the job would take 4 or 5 days. From start to finish it was closer to 4 months! My contact there routinely ignored messages, made empty promises, and always blamed their vendors. As a customer I can understand vendor difficulties, but that is not an excuse to provide poor customer service. poor is an understatement. I will never do business with them again, will never recommend them, and will make sure I tell as many as I can about my experience.

Read more at stlouis.citysearch.com
Recommended: Yes
Citysearch User

Citysearch User

Sunday, April 27, 2008
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Going above and beyond
Arnold Stove & Fireplace have gone above and beyond with their customer service. I have been having trouble with a sub contractor finishing off a room in my basement. Arnold Stove has stepped up and helped me solve many of my problems even though they didn't have to. That is what I call great customer service.

Read more at stlouis.citysearch.com
Recommended: Yes
Citysearch User

Citysearch User

Monday, February 13, 2006
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Great service by Liz R. at InsiderPages
This store has some gorgeous fireplaces and woodburning stoves on display but we used them to service our existing insert in our home. They were able to repair the door and save us thousands of dollars (the repairs totaled about $20!) I highly recommend this store to help you with your existing fireplace and insert and I'll certainly use them if and when we need to replace ours!

Read more at stlouis.citysearch.com
Recommended: Yes
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Primary Phone: (636) 264-0663