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Mr. G responded to my phone call promptly. We arranged to met shortly after 4 that day and when when I got home about 4:10 he was there and had already assessed the problem...then he also checked inside garage attic to find the leakage into the attic there near chimney. He gave an estimate and since he had a good rating on Angie's list I decided to go with him (I did not get bids because there were water spot on my family room ceiling and I was afraid of a big storm--which we had about a week after he got repaired.) We had experienced a failure of a roof vent system in 2008 and had extensive drywall damage and had the roof replaced by a neighbor who is now out of business...so I may have future concerns.I wanted to wait a bit to watch to see if I had a bigger spot, but I think it has been fine since his repair. I will call him again as I do have other concerns. I referred the co. to my son John and also to my secretary whose daughter had them do work at her home as well. I was VERY pleased! My repair was complete in about a week...he had to order shingles and we had to wait over the weekend. Thank you!